NEWS

We’ve identified an issue where certain security software, such as McAfee, detects Win64/Packed.VMProtect.AC and prevents the TRIBE NINE application from downloading or launching correctly.

If you’re experiencing this issue, please try the following steps to resolve it:

■For players using McAfee:

In the Real-Time Scanning settings > Excluded Files, select [Add file] to add steam.exe and tribenine.exe.
▼Add the detected file to the exclusion list.
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1. Go to Protection > select Real-time Scanning.
2. Click Add File and select the detected file.
*Go to C:\Program Files > steam > steamapps > common > TRIBE NINE, and select the detected file.
3. After selecting the file, click Open.
4. Confirm that the selected file has been added to the list of excluded files.
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▼If you see the error message “Failed to load il2cpp” when launching the app, please try the following steps:
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Restore quarantined items
1. Go to Protection > Quarantined Items
2. Select the quarantined file and restore it.
3. After restoring the file, repeat the steps under Add the detected files to “Excluded Files”.
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*For detailed settings and instructions, please contact your security software’s support team.

We’d like to assure you once again that this issue stems from the anti-cheat software within the application. This won’t compromise your security, and we have no intention of collecting any personal information.

We sincerely apologize for any inconvenience.